Contact the clinic
There is no wrong way to begin. Call and speak to a person, or send a few lines and we will take it from there. A member of the clinic reads every message, usually the same working day.
Write as much or as little as you like. A first email is often two sentences.
Phone
Monday to Friday, 8am – 6pm Central. If we miss you, leave a number and we will call back.
Phone lines close thirty minutes before the clinic. Messages left overnight are answered the next working morning.
Opening hours
Monday – Friday
8am – 6pm
Saturday
9am – 1pm
Sunday
Closed
Where to write
New patients
care@sentia.com
Current patients
Patient portal
Billing
(555) 123-4568
Urgent help
Call or text 988
If writing is easier
Leave your email and whatever feels useful to share. You are not committing to anything by sending it.
This form is not monitored overnight, so please keep clinical detail out of it. If you need help right now, call or text 988, or go to your nearest emergency department — they can support you sooner than we can.
What happens next
01
We reply with a short note and a few times for a free fifteen-minute call.
02
On the call we listen, answer your questions, and say plainly whether we are the right fit.
03
If it is, we book your first assessment. If it is not, we point you somewhere that is.
Visiting us
Fourth floor, lift on the right of the lobby. Street parking on Wellness Way, and the Blue Line is a four-minute walk. Virtual sessions are available anywhere in Illinois.